- Multiple payment methods
- Awesome design and user interface
- A sizable welcome bonus that includes free spins
Author: Johnny Moss
Updated: 21 Feb 2022
OwnerGo North LTD de Villa Seminia
SupportLive-Chat, E-Mail, Phone
1400$/€ and 80 Free Spins (zero wager)
Gambling has been enjoying a real triumph for some time now. This does not only apply to the real casinos, to which access has become easier and better. Rather, it concerns above all online casinos like Casino-Mate, which offer their customers a unique mixture of modern technology, flexibility and fun. At Casino-Mate, the customer finds this mixture – and it is absolutely safe and reputable. Because the casino has a proper and valid gambling licence from Malta, which regulates the safe running of the games. Fraud and rip-offs do not take place here. This test also highlights other positive features of this provider that benefit customers here.
The Casino-Mate experiences are very good. For example, the offer is almost completely right. What the customer might miss here would be a live casino where you can play with real dealers and croupiers. But apart from that, everything that one can expect from an online casino is on board. For example, the customer can access a range of great slot machines, also called slot games. In addition, various card and table games are also represented without a live offer. These include the greatest classics called Black Jack or Roulette. Both games are available in different variants so that customers can easily choose their favourite. In addition to the range of games, there is also a wide range of payment methods with which customers can top up their gaming account. Service and customer service are just as important as the mobile offer, for which there is even a separate menu item on the provider’s site. One of the most important points, however, is the security of the casino. A valid gambling licence from Malta ensures that everything runs smoothly. By the way, the customer can play the games of this casino in two ways. He can either start an instant game in the browser or download a special casino software.
As already indicated, Casino-Mate is a very safe and reputable casino. Among other things, it is the valid gambling licence from Malta that enables the customer to play safely from the very beginning. The licence comes from the MGA, the Malta Gaming Authority. This is one of the largest gambling authorities in the world. However, the seriousness can also be determined by other points, for example the offer itself and the payment options. Among the games, for example, there are a lot of slots from well-known manufacturers. They would hardly place their games in a casino that is associated with fraud or rip-offs. The situation is similar with the payment methods. Here, very big names are represented that would suffer very high image damage if a casino where they offer their services were associated with fraud. Basically, it should be emphasised that there are only very few online casinos that operate in a truly dubious manner. As a rule, however, they only stay on the market for a short time. At the latest when it leaks out that games here may not be above board, these casinos will quickly cease to play a major role.
The offer of this casino leaves hardly anything to be desired. For example, there are all kinds of slot games. But also the other games that are typically found in a casino are not neglected in the offer of Casino-Mate. The makers of this casino even have a heart for the dice game called craps, which is especially famous in Las Vegas.
The slot machines cover many different themes. Whether fantasy or film – there are plenty of slot games to admire. These include, for example, classics such as Game of Thrones or Jurassic Park, where not only lovers of the respective films or series get their money’s worth. These slot machines are graphically very well implemented and sometimes even offer players attractive bonus rounds or jackpots with which they can earn more money. By the way, the slot games come from well-known manufacturers on the scene. Among others, the name Microgaming appears very often. Microgaming is a heavyweight in the casino industry.
A casino or online casino would hardly be conceivable without the typical card and table games. If you take a look around a real casino, it is not least the tables where roulette or blackjack are played that attract a particularly large number of customers. The good thing is that customers can also enjoy these games here at Casino-Mate and do not even have to wait. The classics of the industry, which include blackjack and roulette, are also offered. There are different variants of each of these games. The player simply has to choose his favourite from the corresponding offer and can then immediately get into the action – either by instant play in the internet browser or by downloadable casino software. If you take a look around the Casino-Mate offer, you will see that Craps is also included. Craps is probably the best-known dice game in the casino sector. Craps is known to a very large audience, not least thanks to some well-known cinema films.
A bonus is always a way for the provider to thank the customer for registering and creating an account. The bonuses for new customers can come in different forms. Sometimes it is additional money to play with, sometimes it is free spins for slot games. Some casinos also combine these offers. At Casino-Mate there are indeed both for new customers. Those who register successfully are credited with 30 free spins for selected slots. The customer can even continue to gamble away the winnings resulting from these free spins.
Four deposits, 1400 EUR possible
30 free spins
Of course, there is also a deposit bonus. This does not only apply to the very first deposit, but also to the first four deposits that the player makes after opening an account. For the first deposit, 100 percent up to a maximum of 100 euros is free. For the second deposit, the bonus is 200 percent. The maximum bonus amount is 50 euros. The third and fourth deposits may look even more attractive. With payout number three, there is a 25 percent bonus up to a maximum value of 500 euros. For the fourth and last payout in the bunch, 50 percent and a maximum of 750 euros are paid out to the customer. Wouldn’t it be a dream to collect this bonus money and have it paid out again immediately? Yes, it would indeed be, but also at Casino-Mate, bonus conditions must first be fulfilled before the player can treat the bonus money like real money and also withdraw it. The new customer bonus must be wagered 50 times before a withdrawal can be requested. In the case of standard promotions, the bonuses contained therein must be wagered 40 times. It should also be noted that the bonus cannot be played through to the same extent with all games of the offer. For example, the slot machines are valued at 100 percent, while all Black Jack variants can only participate at two percent in the turnover requirements. Before accepting such a bonus, the customer should, of course, know exactly where his or her gaming preferences lie. For beginners, on the other hand, the bonus can be a good thing to get used to playing in this casino.
When it comes to the topic of deposits and withdrawals, this is also a point that can be decisive for how many customers choose a provider. The reason: the more payment options available, the better. Customers want flexibility and not just – by way of example – to be dependent on a credit card. Casino-Mate has recognised these signs, so that several variants are offered here.
Of course, the credit card is available, as it is one of the most frequently used means of payment in the online sector. Visa and Mastercard are accepted here. Visa Electron and Maestro are also among the payment methods here, which are associated with the two largest credit card companies. In addition to plastic cards, however, digital wallets can also be used. The best-known e-wallets include Skrill, Neteller or also ecoPayz. They are all supported by Casino-Mate and have the advantage that the money deposited via them is immediately available and can be used by the customer in the casino. The prerequisite, however, is that the customers have created a regular account with the respective providers in advance. Good old banking is still not dead in view of these payment methods. There is, for example, the instant bank transfer. With this, customers can use their bank details to make a deposit and thus replenish their gaming account. Although this is a bank transfer, it is carried out in real time. This means that the money is available immediately and you don’t have to wait a few days like with a normal bank transfer. Giropay follows the same principle. Here, too, the customer must have the data from his online banking and a valid TAN ready when he wants to complete the transaction. There are also customers who do not want to use a credit card or provide other data for the deposit. These should take a look at the Paysafecard. The Paysafecard is a means of payment that works with prepaid credit. You buy the card in a shop for a certain amount. This equivalent value of the card can now be transferred to the gaming account either completely or partially by entering a code. However, the Paysafecard is only suitable for making deposits; a return transfer of credit is not possible here. Customers who play in a casino naturally also want to win and have their winnings paid out. This requires that there are sufficient withdrawal methods. These are definitely available at Casino-Mate. All the deposit methods already mentioned can also be used as withdrawal options. Only the Paysafecard falls behind for the reasons mentioned.
Security and regulation are among the so-called “hot topics” for pretty much every online casino. The gambling industry is burdened with one or the other mortgage, which is still anchored in the minds of many people. That’s why reputable casinos like Casino-Mate attach great importance to being as transparent as possible. Part of this is the valid gambling licence from Malta that this provider has. It is issued by the Malta Gaming Authority, which is one of the most well-known gambling authorities. The licence is a sure sign that Casino-Mate has nothing to do with rip-offs and fraud. Because such a licence is not simply granted by the authorities. Of course, the providers also have to prove that everything is above board. A particularly important point for online casinos is fair play. The customer must not be cheated, for example, by the casino’s own house advantage being overly strained. Special software ensures that the rules are adhered to. And it is not least this software that is subject to particularly intensive scrutiny by the authorities. In addition, modern and secure encryption of the data must be used. If this is not the case, cyber criminals have an easy time siphoning off important and sensitive data. Since Casino-Mate meets all standards here, the MGA can also grant the licence without hesitation.
You might not think it at first glance, but customer service is a flagship of any provider that should not be underestimated. The reason: if a customer has questions or problems, he wants to feel that he is being taken care of and that he will be helped with his problem. Good customer service does exactly that. The Casino-Mate experiences show that they are at the top here as well. For example, there are several ways to get in touch with a customer service representative. The player can reach the support via email, telephone, but also via live chat. Live chat is a very modern means of communication for support, because questions and problems can be perfectly clarified here through the short official channels. Those who prefer written communication can write an email. Casino-Mate offers a separate email address for different languages here – also in Australia. Those who prefer to look for a solution to their problem on their own are well equipped with the very extensive and good FAQ section. Here you will find many questions and answers to popular questions. After studying this section, it may no longer be necessary to contact the support team personally.
E-mail support[email protected]
Live chat supportYes
The website is very user-friendly. Each menu item is clearly structured and accessible. The translation of the items into German is also successful. Rather less successful, however, is the somewhat obstructed view of the complete range of games. Customers who are not yet registered are only presented with a few “morsels”. For example, only a few slots are presented. If you want to see more, you have to create an account. Under certain circumstances, this is a way to scare off interested parties, because what potential new customer does not want to find out about the casino’s offer beforehand? Apart from that, however, the site is exemplary and presents the visitor with neither minor or major problems.
Mobile gaming is extremely important in this day and age. Since people are now virtually “grown up” with their smartphones and tablets, it naturally makes sense to make the offer available for these mobile devices as well. Casino-Mate does it better than many of its competitors and has set up a separate menu item especially for mobile gaming. This can even be found very legibly in the upper area of the website. However, the Casino-Mate test does not reveal a classic app, but refers to a mobile page that can be accessed from the browser of the respective mobile device. Customers can simply enter the address, scan a QR code or have the link to the mobile site sent to them via SMS. Casino-Mate is exemplary here because it does not withhold the mobile offer from the customer. A mobile site has several advantages over the app anyway. For example, you don’t have to download an application here and don’t have to worry about updates and the like. In addition, mobile pages usually understand every operating system, the page adapts itself. So it doesn’t matter at all whether you play from a device with an Android operating system or from an Apple device.
Casino-Mate is an excellent online casino that fulfills almost every wish of its customers. For example, the range of games here is impressive. Whether it’s slot games or popular card and table games – you’ll find it all at Casino-Mate. Only a live casino with a corresponding offer is missing. Casino-Mate’s bonus is also a success. Here, the first four deposits are rewarded. On top of that, there are also free spins. The selection of deposit and withdrawal options is exemplary with this provider. This appeals to many customers, which has a positive effect. The support is also exemplary. You can reach the customer service via several channels and also inform yourself in a very extensive FAQ section. This provider also points out that it is also possible to go mobile. There is even a separate area for this, in which the individual steps are explained how to get to the mobile site. And last but not least, the casino is secure and audited. There is no fraud or rip-off here. A proper gambling licence from Malta ensures that.